HELP CENTER

What should I do if my eSIM On Trip internet stops working in Ukraine?

Updated April 22, 2026

If your eSIM On Trip internet unexpectedly fails in Ukraine, don't panic. Quickly connect to any available Wi-Fi – most hotels, cafes, or even train stations in cities like Kyiv or Lviv offer it. Once connected, reach out to our 24/7 support team immediately via WhatsApp or Email. We're here to get you back online fast, because staying connected is paramount.

Was this answer helpful?

READY?

Get an eSIM in 60 seconds

Pick a destination, scan the QR, you're online.

Browse destinations